BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change – for the better. Here, you’ll be part of the team, empowered to explore more, experience more and be supported by your leader to grow and develop.

The role

Crown is the ultimate destination for luxury hotel experiences, with our 3 established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all our guests.

We’re seeking an enthusiastic and dedicated Hotel Front Office Attendant to join the Crown Metropol team.

In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:

• Provide a personalised and seamless check in and check out experience for our guests.
• Display an in-depth knowledge of Crown hotel products and facilities, as well as service offerings across the broader Crown complex.
• Provide a professional, friendly, and courteous approach to all customers recognising different needs of individuals and attending to them accordingly.

About you

You’ll bring the following:

• Previous experience in a premium Hotel or hospitality related customer service role is preferred.
• The ability to multi-task while having a very strong attention to detail.
• Understanding of Hotel Property Management Systems (OPERA) would be advantageous.

 

To be successful, you’ll have full unrestricted working rights in Australia.

This role requires flexibility to work across a rotating 24/7 roster including weekends, overnights and public holidays.

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.