• Established brand
• Dynamic team environment
• Autonomous role

If you are looking for a challenging opportunity to work for a leader within the Records Management industry, want to make a difference and own what you do, we are looking for you to join our team!

You will be responsible for ensuring an efficient service is provided to our clients in order to meet client needs and demands of the business.

About The Role

As a member of the Grace Records Management team you will be providing premium customer service and account management to some of Australia’s leading organisations and government agencies.

The duties will include:

• Order collection and delivery of client records and information
• Customer service queries
• Maintaining high profile account service delivery
• Daily record management and security of client records to ensure compliant delivery and storage
• Processing and retrieval of valuable information and document management of client requests
• Working with computer technology with scanners, PCs, etc.

About You

To be considered for this role, you will have the following:

• Minimum Car Licence
• Minimum Forklift Licence (LF)
• Stock Picker licence (LO) highly desired
• Excellent customer service skills
• Excellent verbal communication skills and the ability to relate well to our clients at all levels with confidence
• Be hard working and reliable
• Be well groomed and physically fit to perform manual handling tasks
• Have good computer literacy skills
• Warehouse and or transport experience preferred
• Flexibility with work hours and days
• Work well under pressure and be a good team player

Training will be provided to the successful applicant.

What’s In It For You?

• Excellent working conditions
• A competitive rate of pay above award
• The opportunity of career advancement through mentoring and our learning and development program
• A great team environment and culture, fantastic employee reward and recognition program, Perkbox membership and other associated benefits including confidential access to EAP wellness program and novated lease salary sacrifice 

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.