Customer Care Southport Sharks, Southport

Deadline : 25 Feb, 2025

About Us…

We are on the hunt for a vibrant Customer Care representative, with exceptional customer service skills to join our Fitness Centre team.

What are the perks…

  • Fun, friendly, hard-working and professional team
  • Free Gym Membership
  • Food & Beverage Discounts
  • Accommodation Discounts
  • Free on-site parking

About the Role…

  • Welcoming all members and guests
  • Membership tours and sales
  • Promote the benefits of membership to new and existing members
  • Assisting members and guests with general enquiries
  • Answering all incoming phone calls
  • Provide prompt, friendly, customer focused service to members and guests

About You…

As someone with previous experience in the fitness industry, you will possess leadership skills and a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

To be successful in this role you would need the following:

  • Strong experience in sales, administration and customer service within a fitness environment
  • Exceptional presentation and grooming
  • Demonstrate initiative to be productive during down-time
  • Ability to communicate with a variety of people
  • Professional telephone manner and excellent communication skills
  • Knowledge of Fitness Centre facilities
  • Ability to work under pressure within a busy environment
  • A bright and friendly personality
  • Willingness to go the extra mile to help members and Fitness Centre team
  • Strong problem solving abilities
  • Computer literacy with experience using Microsoft Office products

To apply for this job please visit southportsharks.expr3ss.com.