Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles  
• Benefits@Serco, which includes a great range of career support programs, wellbeing packages, and financial benefits, available through us and our selected partners, including access to Fitness Passport  
• Generous employee referral program  
• Share2Care 12 weeks of paid parental leave to eligible employees  

Make an impact at Serco

As an Administration Assistant at Clarence Correctional Centre, you will provide high level administration support to the Clarence Correctional Centre.

 In this fast-paced environment, you will play a key role in maintaining efficient operations, managing data, and fostering a respectful and culturally sensitive workplace.

As an Administration Assistant, you’ll make a positive impact by:

Visit Processing

• Provide telephone and reception services to the Visits area
• Enter visits bookings into the OIMs system
• Answer any general queries in relation to public and official visits
• Clearly communicate with members of the public and provide appropriate information
• Ensure appropriate lines of communication are maintained between other departments and staff regarding visitor information
•  Maintain confidentiality in all visits and inmate information

About Clarence Correctional Centre 

Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia. 

Located on the beautiful NSW North Coast approx. 6 hours’ drive from Sydney and 3.5 hours from Brisbane our region offers rainforests, epic headlands, sand dunes, and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants, and friendly community towns.

Serco is a place for you

To be successful in this role, you’ll have:

• Proficiency in Microsoft Office, especially Word and Excel
• Strong organisational skills with the ability to manage competing demands
• Excellent communication skills, both written and verbal
• A Certificate III or IV in Business Administration (desirable, but not essential)
• A high level of attention to detail and commitment to confidentiality

At Serco, you’ll be part of a highly supportive culture with trusted leaders who help you achieve your goals. We value diversity and provide flexible benefits to suit you at all stages of your career.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions addressing some of the world’s most urgent and complex challenges.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disabilities.

Join Serco today and impact a better future.

Impact a better future at Serco